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Finding and Fixing Five Kinds of Architectural Technical Debt

DZone

In the most public situations, the applications tip over completely — like we’ve seen most recently at Southwest Airlines, Twitter, FAA, and others which never get publicized — but you know who you are. Technical debt takes on various forms from source code smells to security risks to the more serious issue of architectural technical debt.

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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The airline : My preferences for a recent long-haul flight included price and the availability of aisle seats. Based on my experience, here are my guesses: The airline IT team does not monitor user journeys. Anecdotes: three jeers for the losers. BizOps maturity. The unresponsive button problem has now been fixed.).

Airlines 231
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Quality Sense Podcast: Simon Prior – #MakeATester

DZone

In this Quality Sense episode, our host Federico has the pleasure of interviewing Simon Prior, who has worked across the cyber security, Retail, gaming and airline industries. Simon is a passionate software quality leader, advocate of the importance of teaching testing at universities and co-host of the Testing Peers podcast.

Airlines 208
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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The airline : My preferences for a recent long-haul flight included price and the availability of aisle seats. Based on my experience, here are my guesses: The airline IT team does not monitor user journeys. Anecdotes: three jeers for the losers. BizOps maturity. The unresponsive button problem has now been fixed.).

Airlines 196
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Abandoned Shopping Cart – Minimizing errors, maximizing revenue

Dynatrace

For brands that have high order value, and low transaction volume, i.e. business class airline purchase, maybe even car purchasing, a brand can see ‘who’ the person is, see their loyalty status perhaps, enabling either automated or human follow up. Configuring insights like this is simple in Dynatrace.

Airlines 227
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CrowdStrike BSOD: Quickly find machines impacted by the CrowdStrike issue

Dynatrace

This defect led to widespread system crashes of Windows servers protected by CrowdStrike that caused global services outages across industries, including airlines, banks, and public sector entities. Q: What was the cause of the outage? A : CrowdStrike issued an update for Windows PCs that contained a defect.

Airlines 302
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How to Engineer Your Technical Debt Response

DZone

The Southwest Airlines fiasco from December 2022 and the FAA Notam database fiasco from January 2023 had one thing in common: their respective root causes were mired in technical debt. At its most basic, technical debt represents some kind of technology mess that someone has to clean up.

Airlines 162