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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. When combined, key metrics will generate an accurate CX index score.

Metrics 211
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Dynatrace simplifies OpenTelemetry metric collection for context-aware AI analytics

Dynatrace

The release candidate of OpenTelemetry metrics was announced earlier this year at Kubecon in Valencia, Spain. Since then, organizations have embraced OTLP as an all-in-one protocol for observability signals, including metrics, traces, and logs, which will also gain Dynatrace support in early 2023. What’s ahead in 2023.

Metrics 278
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Support of OpenTelemetry metrics with enhanced AI capabilities

Dynatrace

With the most important components becoming release candidates , Dynatrace now supports the full OpenTelemetry specification on all runtimes and automatically adds intelligence to metrics at enterprise scale. So these metrics are immensely valuable to SRE and DevOps teams. Automation and intelligence for metrics at enterprise scale.

Metrics 226
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Extract metrics from business events to increase the value of business analytics

Dynatrace

This is achieved, in part, by establishing actionable statistical accuracy —not necessarily precise accuracy —through practical levels of metric sampling, aggregation, and extrapolation. Introducing metric extraction from business events Beginning with Dynatrace SaaS version 1.257, you can extract metrics from ingested business events.

Metrics 198
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Automate complex metric-related use cases with the Metrics API version 2

Dynatrace

Dynatrace collects a huge number of metrics for each OneAgent-monitored host in your environment. Depending on the types of technologies you’re running on individual hosts, the average number of metrics is about 500 per computational node. Running metric queries on a subset of entities for live monitoring and system overviews.

Metrics 224
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Feature Interaction Metrics

DZone

These metrics can help identify potential problems caused by feature interactions and guide software developers in designing better systems. Feature interaction can cause unexpected and undesirable behavior in software systems, which can be challenging to detect and resolve. What Is a Feature Interaction Matrix?

Metrics 130
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A Review of Performance Classification Metrics

DZone

This article will tell some of the metrics used to evaluate the performance of the classification problems and will also tell when to use which metrics. Some of the metrics used to evaluate the performance of the classification problems are mentioned below:

Metrics 246