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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 202
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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. This further expands an already complex attack surface.

Retail 167
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Five questions with Forrester Analyst: The state of the UK Retail landscape

Dynatrace

For retail, in particular, the crisis has forced many to accelerate the execution of strategic plans for digital customer experience and operational excellence. Consumers may be more likely to interact more “digitally” with brands going forward, and online sales are expected to make up a greater proportion of overall retail sales.

Retail 182
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Banking customers now expect digital experiences on par with those delivered by leading e-commerce and technology companies, and emerging financial technology (fintech) companies are racing to provide these kinds of experiences. So are established competitors, which are investing in platform plays to boost market share.

FinTech 192
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The Rise of ESRI Application Developers: Leveraging GIS Technology for Enhanced Decision-Making

Tech News Gather

Introduction In today’s data-driven world, Geographic Information System (GIS) technology plays a pivotal role in numerous industries, revolutionizing decision-making processes and providing valuable insights into spatial data.

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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Dynatrace recently announced the availability of its latest core innovations for customers running the Dynatrace® platform on Microsoft Azure, including Grail. We are excited about the introduction of new Dynatrace technologies, including Grail, that will enable us to increase our operational efficiency further.”

Azure 179
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times. What’s the problem with Black Friday traffic?

Traffic 191