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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 207
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Penetration Testing: What Is the Future Technology?

DZone

It provides an insightful example: " Cybercriminals load malicious code onto retailers' websites to steal shoppers' credit card details, with 4,800+ unique websites compromised on average every month. It is no surprise that web attacks rose by 56% in the last year alone, reports Norton's 2019 Internet Security Threat Report.

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The Rise of ESRI Application Developers: Leveraging GIS Technology for Enhanced Decision-Making

Tech News Gather

Introduction In today’s data-driven world, Geographic Information System (GIS) technology plays a pivotal role in numerous industries, revolutionizing decision-making processes and providing valuable insights into spatial data. ESRI and its Pioneering Role ESRI, founded in 1969 by Jack Dangermond, has been a pioneer in the GIS industry.

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Causal AI use cases for modern observability that can transform any business

Dynatrace

And while generative AI was much hyped in 2023, the deterministic quality of causal AI—which determines the precise root cause of an issue—is a key foundation for reliable recommendations that emerge from generative AI technologies. Retailers can analyze how factors such as demand, competition, and market trends affect pricing.

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Improving customer experience with business process monitoring

Dynatrace

As organizations continue to undergo digital transformations, more and more of their business processes are dependent on increasingly complex digital technologies. Business process monitoring examples: A retail use case It can be helpful to put business processes in the context of a specific type of business or industry.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

This data overload also prevents customer-centric pricing models as users consider cost-effective technology platforms. retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. A prominent U.S. 1 million in savings.

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