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Pivoting to a total experience strategy: A necessity for governments today

Dynatrace

Today, citizens are no longer passive recipients of government services, but rather active participants in a digital age. From mobile applications to websites, government services must be accessible, available, and performant for those who rely on them. This could lead to frustration on both sides and create negative experiences.

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Plan Your Multi Cloud Strategy

Scalegrid

A well-planned multi cloud strategy can seriously upgrade your business’s tech game, making you more agile. Key Takeaways Multi-cloud strategies have become increasingly popular due to the need for flexibility, innovation, and the avoidance of vendor lock-in. Thinking about going multi-cloud?

Strategy 130
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Addressing the government workforce challenge does not always mean hiring more people

Dynatrace

NASCIO released its annual State CIO Top 10 Priorities for 2023 recently, and it’s no surprise cybersecurity topped the list, followed by digital government and digital services. Recognizing the need to satisfy citizens as their demands change, government agencies are prioritizing digital services, leading them to embrace new technologies.

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Enterprise Cloud Security Strategy For 2024

Scalegrid

Key Takeaways Enterprise cloud security is vital due to increased cloud adoption and the significant financial and reputational risks associated with security breaches; a multilayered security strategy that includes encryption, access management, and compliance is essential.

Strategy 130
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Mitigating security vulnerabilities moves front and center in modern observability strategies

Dynatrace

A defense-in-depth approach to cybersecurity strategy is also critical in the face of runtime software vulnerabilities such as Log4Shell. A defense-in-depth cybersecurity strategy enables organizations to pinpoint application vulnerabilities in the software supply chain before they have a costly impact.

Strategy 208
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Digital experience is a strong predictor of citizens’ trust levels in state and local agencies

Dynatrace

Some of their greatest challenges include digitizing citizen experience, reimagining the government workforce, and legacy modernization, among others. The survey found that individuals who are pleased with a state government’s digital services tend to rate the state highly in measures of overall trust.

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IT modernization improves public health services at state human services agencies

Dynatrace

The pandemic has transformed how government agencies such as Health and Human Services (HHS) operate. It’s practically impossible for teams to modernize when they can’t visualize all the dependencies within their infrastructure, processes, and services. Dynatrace provides analytics and automation for unified observability and security.