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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 223
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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 205
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Leveraging ML-Based Anomaly Detection for 4G Networks Optimization

DZone

Artificial intelligence and machine learning already have some impressive use cases for industries like retail, banking, or transportation. While the technology is far from perfect, the advancements in ML allow other industries to benefit as well.

Network 130
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. The Dynatrace 2022 Global CIO Report found that 71% of top IT executives say the explosion of data produced by cloud-native technology stacks is beyond human ability to manage, and more than three-quarters say their IT environment changes once every minute or less.

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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring is the practice of using tools and technologies to gather and evaluate metrics as a customer navigates an application to determine the quality of a user’s interaction with its digital touchpoints. What is digital experience monitoring? Endpoint monitoring (EM).

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times.

Traffic 194
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. This technology is already being used in places like Prague and in suburbs of London. Video is analyzed to help stores understand traffic patterns.

Analytics 136