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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 198
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times.

Traffic 188
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Five questions with Forrester Analyst: The state of the UK Retail landscape

Dynatrace

For retail, in particular, the crisis has forced many to accelerate the execution of strategic plans for digital customer experience and operational excellence. Consumers may be more likely to interact more “digitally” with brands going forward, and online sales are expected to make up a greater proportion of overall retail sales.

Retail 182
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Organizations in every industry are engaged in some form of digital transformation, integrating technology into all areas of the business. Digital tools and technologies provide a more efficient way of doing things. However, digital transformation requires significant investment in technology infrastructure and processes.

Strategy 172
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. But as more organizations adopt cloud-native technologies and distribute workloads among multicloud environments, that goal seems harder to attain. Automate IT operations.

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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring is the practice of using tools and technologies to gather and evaluate metrics as a customer navigates an application to determine the quality of a user’s interaction with its digital touchpoints. What is digital experience monitoring? Endpoint monitoring (EM).

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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. Many of these innovations will have a significant analytics component or may even be completely driven by it. Cloud analytics are everywhere.

Analytics 135