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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 201
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Why Black Friday traffic threatens customer experience. Peak loads can overload and crash retailer websites and derail customer interactions. Dynatrace news.

Traffic 191
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Five questions with Forrester Analyst: The state of the UK Retail landscape

Dynatrace

For retail, in particular, the crisis has forced many to accelerate the execution of strategic plans for digital customer experience and operational excellence. Consumers may be more likely to interact more “digitally” with brands going forward, and online sales are expected to make up a greater proportion of overall retail sales.

Retail 183
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Best Buy is designing its journey to cut through the noise of its multicloud and multi-tool environments to immediately pinpoint the root causes of issues during peak traffic loads. Previously, they had 12 tools with different traffic thresholds. federal agency. Customer Panel: Digital Transformation Watch now!

Strategy 174
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. Many of these innovations will have a significant analytics component or may even be completely driven by it. Cloud analytics are everywhere.

Analytics 136
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. The nightmare scenario for online retailers during peak periods, such as Black Friday and Cyber Monday, is a system crash. Automate IT operations.

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How digital experience monitoring helps deliver business observability

Dynatrace

STM generates traffic that replicates the typical path or behavior of a user on a network to measure performance for example, response times, availability, packet loss, latency, jitter, and other variables). Endpoint monitoring (EM). How automatic and intelligent AIOps makes DEM and business observability possible.