Dynatrace
NOVEMBER 30, 2023
Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.
Dynatrace
AUGUST 28, 2023
This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.
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Dynatrace
SEPTEMBER 2, 2022
What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times.
Dynatrace
APRIL 20, 2021
For retail, in particular, the crisis has forced many to accelerate the execution of strategic plans for digital customer experience and operational excellence. Consumers may be more likely to interact more “digitally” with brands going forward, and online sales are expected to make up a greater proportion of overall retail sales.
Dynatrace
MAY 8, 2023
Organizations in every industry are engaged in some form of digital transformation, integrating technology into all areas of the business. Digital tools and technologies provide a more efficient way of doing things. However, digital transformation requires significant investment in technology infrastructure and processes.
DZone
JANUARY 14, 2023
Artificial intelligence and machine learning already have some impressive use cases for industries like retail, banking, or transportation. While the technology is far from perfect, the advancements in ML allow other industries to benefit as well.
Dynatrace
NOVEMBER 22, 2022
For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. But as more organizations adopt cloud-native technologies and distribute workloads among multicloud environments, that goal seems harder to attain.
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