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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 224
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Business process monitoring refers to continuously tracking and analyzing key performance indicators (KPIs) from relevant process milestones.

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Dynatrace and Red Hat expand enterprise observability to edge computing

Dynatrace

Successful deployments of cloud-native workloads at the edge help to reduce costs, boost performance, and improve customer experience. By drilling down further on the workload level, you can gain valuable insights into the performance and potential problems of any containerized workload.

Retail 262
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Performance audit: Lego.com

Speed Curve

So I thought it would be fun to spend some time poking around behind the scenes and give the site a holiday performance audit. Background For this performance audit, I looked at this synthetic test for the LEGO.com home page. (We The performance team is clearly doing a good job of fighting page bloat. Are images optimized?

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Understand and replay Android app crashes with Session Replay

Dynatrace

From banking and retail to healthcare and government, nearly all industries have experienced a dramatic shift to mobile computing over the last decade. With Session Replay video-like recordings of all user sessions that end in a crash, developers can reproduce and fix crashes faster and keep their users satisfied and engaged.

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An Opinionated Guide to Performance Budgets

Speed Curve

Performance budgets are one of those ideas that everyone gets behind conceptually, but then are challenged to put into practice – and for very good reason. If you're just getting started with performance budgets – or if you've been using them for a while and want to validate your work – this post is for you.

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Transform digital experience in real-time using Experience Cloud ID from Adobe Analytics

Dynatrace

Many enterprise digital marketing teams use the best-in-class web analytics solutions like Adobe Analytics to see which users are abandon ing their journey , how paid search and email campaigns are performing, and to understand user behavior. Real-world example: Retail banking.

Analytics 265