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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 217
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Monitoring business processes is one thing organizations can do to help improve the key business processes that enable them to provide great customer experiences.

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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. How real user monitoring works.

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Dynatrace and Red Hat expand enterprise observability to edge computing

Dynatrace

Successful deployments of cloud-native workloads at the edge help to reduce costs, boost performance, and improve customer experience. Application observability also helps to improve end-user experiences when combined with Dynatrace Digital Experience monitoring. Data is integrated seamlessly with Kubernetes topology.

Retail 254
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

They help organizations streamline and automate complex and time-consuming procedures and improve overall performance. With Dynatrace, they now have a single unified platform that measures all the thresholds looking for differences, which makes it easy to find a performance spike in a torrent of data from different sources.

Strategy 172
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Understand and replay Android app crashes with Session Replay

Dynatrace

From banking and retail to healthcare and government, nearly all industries have experienced a dramatic shift to mobile computing over the last decade. With Session Replay video-like recordings of all user sessions that end in a crash, developers can reproduce and fix crashes faster and keep their users satisfied and engaged.

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A Complete Guide to Performance Budgets

Speed Curve

If you've invested countless hours in speeding up your pages, but you're not using performance budgets to prevent regressions, you could be at risk of wasting all your efforts. Background: How performance budgets work 1. What is a performance budget? What should a performance budget look like? Let's get started!