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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 226
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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 208
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Monitoring business processes is one thing organizations can do to help improve the key business processes that enable them to provide great customer experiences.

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Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability

Dynatrace

These environments are marked by continuous delivery of microservice updates into production, the abstractions inherent in Kubernetes environments, and challenges associated with applications distributed across multicloud environments—often with performance and security risks. Dynatrace was recognized as Compuware from 2010-2014.

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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Managing cloud performance is increasingly challenging for organizations that spread workloads across a greater variety of platforms. Moreover, organizations have to balance maintaining security, retaining cloud management expertise, and managing infrastructure performance. Rural lifestyle retail giant Tractor Supply Co.

Cloud 175
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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. Understanding why a user is experiencing transactional or performance issues enables organizations to achieve greater observability that goes beyond metrics, traces and logs.

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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Monitoring with ?the Breaking d own performance across U.S. We ’ve also been monitoring U.

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