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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Order processing workflow is triggered by customer orders.

Retail 208
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Tasks may be manual or automatic, and many business processes will include a combination of both. Make better decisions by providing managers with real-time data about the business.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

As a result, IT organizations are overwhelmed as they strive to balance cost control processes with ensuring that their respective organizations have access to all the data required for their various use cases. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow.

Retail 242
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Dynatrace Grail™ data lakehouse unifies the massive volume and variety of observability, security, and business data from cloud-native, hybrid, and multicloud environments while retaining the data’s context to deliver instant, cost-efficient, and precise analytics. Digital transformation 2.0

Azure 184
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What is FinOps? How to keep cloud spend in check

Dynatrace

Today, many global industries implement FinOps, including telecommunications, retail, manufacturing, and energy conservation, as well as most Fortune 50 companies. Sharing cloud spend and creating important cost-efficient solutions are key to achieving companywide initiatives that can accelerate FinOps buy-in and compliance.

Cloud 201
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What is digital transformation? How to transform your business strategy

Dynatrace

This process reinvents existing processes, operations, customer services, and organizational culture. Through it all, best practices such as AIOps and DevSecOps have enabled IT teams to efficiently and securely transform. What is digital transformation? Why is digital transformation critical for organizations?

Strategy 200
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. This can vastly reduce an organization’s storage costs and improve data efficiency. Dynatrace news. What is log analytics? Inadequate context. High cost and blind spots.

Analytics 220