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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Order processing workflow is triggered by customer orders.

Retail 202
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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 167
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Winning the loyalty of these increasingly fickle customers requires the right investments—in personalization, customer service, developing innovative products, and bringing them to market faster.

FinTech 192
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Dynatrace recently announced the availability of its latest core innovations for customers running the Dynatrace® platform on Microsoft Azure, including Grail. These dynamics orchestrate a multifaceted overhaul of the business terrain, including processes and operations, and require teams to explore new approaches.

Azure 179
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

As a result, IT organizations are overwhelmed as they strive to balance cost control processes with ensuring that their respective organizations have access to all the data required for their various use cases. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow.

Retail 236
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. Digitizing internal processes can improve information flow and enhance collaboration among employees.

Strategy 175
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What is FinOps? How to keep cloud spend in check

Dynatrace

Today, many global industries implement FinOps, including telecommunications, retail, manufacturing, and energy conservation, as well as most Fortune 50 companies. Aligning technology and finance teams Engineers focus on cloud computing, innovation, and moving workloads to the cloud, while finance teams focus on minimizing costs.

Cloud 195