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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 221
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Tasks may be manual or automatic, and many business processes will include a combination of both. Make better decisions by providing managers with real-time data about the business.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

This data overload also prevents customer-centric pricing models as users consider cost-effective technology platforms. Customers experience delayed time to value from the data they’re ingesting as they must take additional steps to make the data useful for troubleshooting and analysis, such as re-indexing. A prominent U.S.

Retail 237
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Causal AI use cases for modern observability that can transform any business

Dynatrace

And while generative AI was much hyped in 2023, the deterministic quality of causal AI—which determines the precise root cause of an issue—is a key foundation for reliable recommendations that emerge from generative AI technologies. Retailers can analyze how factors such as demand, competition, and market trends affect pricing.

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The Rise of ESRI Application Developers: Leveraging GIS Technology for Enhanced Decision-Making

Tech News Gather

Introduction In today’s data-driven world, Geographic Information System (GIS) technology plays a pivotal role in numerous industries, revolutionizing decision-making processes and providing valuable insights into spatial data. These applications can range from simple map viewers to complex spatial analysis tools.

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Extend business observability: Extract business events from online databases (Part 1)

Dynatrace

But existing business intelligence (BI) tools often lack the broad context, ease of data access, and real-time insights needed to understand and improve customer experience and complex business processes. The key challenges include: Business data is often difficult to access, resulting in fragile data pipelines.

Database 226
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Kubernetes in the wild report 2023

Dynatrace

While Kubernetes is still a relatively young technology, a large majority of global enterprises use it to run business-critical applications in production. Findings provide insights into Kubernetes practitioners’ infrastructure preferences and how they use advanced Kubernetes platform technologies. Java, Go, and Node.js