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Pivoting to a total experience strategy: A necessity for governments today

Dynatrace

From mobile applications to websites, government services must be accessible, available, and performant for those who rely on them. Citizens need seamless digital experiences, which is why the concept of a total experience (TX) strategy is gaining traction among government institutions. Everything impacts and influences each other.

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Five best practices to get the most out of customer experience analytics

Dynatrace

The analysis of this data offers valuable insight into the overall customer experience, enabling businesses to optimize their strategies and deliver exceptional experiences. For example, are you looking to understand customer preferences, improve satisfaction, or identify pain points in the customer journey? surveys and reviews).

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How to get the most value out of Session Replay: Use cases and examples

Dynatrace

At Dynatrace, we’re constantly striving to come up with solutions that can help modernize your performance and user experience monitoring strategies. Fine-tune Session Replay for your business purposes—examples. The percentage of recorded sessions should be decided upon based on the total number of visits to your website.

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Are Imposter Domains Re-Publishing Your Website?

Smashing Magazine

Are Imposter Domains Re-Publishing Your Website? Are Imposter Domains Re-Publishing Your Website? For example, someone might web scrape all the product pages of a competitor’s retail site to harvest information about products being offered and current pricing to try to gain a competitive edge. Ken Harker. Large preview ).

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Best Practices in Cloud Security Monitoring

Scalegrid

This article strips away the complexities, walking you through best practices, top tools, and strategies you’ll need for a well-defended cloud infrastructure. This includes servers, applications, software platforms, and websites. For example, Blumira offers a third-party solution while AWS provides its own with CloudWatch.

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Trust Over Uncertainty: How Federal Agencies Can Demystify AI

Dynatrace

AI has become a part of daily life, as ubiquitous as your phone’s voice assistant or the support chatbot you interact with on a website. At the federal level, however, it’s key to connect these advancements to mission strategies every step of the way. AI routinely serves a useful purpose in our day-to-day.

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COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

There are proven strategies for handling this. However, the situation many websites recently experienced at the onset of COVID-19 was unprecedented — large, sudden traffic bursts with no clear pattern or knowledge of when the next burst would happen. We refer to this as a BizDevOps strategy.

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