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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Technology to the rescue?

Retail 202
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What is digital transformation? How to transform your business strategy

Dynatrace

Through it all, best practices such as AIOps and DevSecOps have enabled IT teams to efficiently and securely transform. As the analyst firm noted, organizations increasingly realize that digital capability is at the heart of execution, whether that’s to offer new products and services, minimize risk, or improve operational efficiency.

Strategy 194
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What is FinOps? How to keep cloud spend in check

Dynatrace

FinOps is a cloud financial management philosophy and practice that strives to control the cost of cloud adoption strategies without restricting the scope of cloud resources. Today, many global industries implement FinOps, including telecommunications, retail, manufacturing, and energy conservation, as well as most Fortune 50 companies.

Cloud 195
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 191
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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 167
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Digital transformation strategies are fundamentally changing how organizations operate and deliver value to customers. Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Competitive advantage. Enhanced business operations. federal agency.

Strategy 175
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To understand the risks posed by AI, follow the money

O'Reilly

These platforms made markets more efficient and delivered enormous value both to users and to product suppliers. Disclosures can require technology companies to provide transparent information and explanations about their products and monetisation strategies. Disclosure is another powerful market-shaping tool.