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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Technology to the rescue?

Retail 201
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 191
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What is digital transformation? How to transform your business strategy

Dynatrace

Many organizations — particularly those in the securities and investment services, banking, and retail sectors — have also targeted customer experience enhancements. Additionally, these organizations continually use this insight to develop and improve the customer experience. Crafting a successful digital transformation strategy.

Strategy 194
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Data Mining Problems in Retail

Highly Scalable

Retail is one of the most important business domains for data science and data mining applications because of its prolific data and numerous optimization problems such as optimal prices, discounts, recommendations, and stock levels that can be solved using data analysis methods. We describe the problems one by one in separate sections.

Retail 152
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What is FinOps? How to keep cloud spend in check

Dynatrace

FinOps is a cloud financial management philosophy and practice that strives to control the cost of cloud adoption strategies without restricting the scope of cloud resources. FinOps helps engineering, development, finance, and business teams meet critical key performance indicators (KPIs) and fulfill service-level agreements.

Cloud 194
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Causal AI use cases for modern observability that can transform any business

Dynatrace

Marketers can use these insights to better understand which messages resonate with customers and tailor their marketing strategies accordingly. Software development. Software project managers can optimize development processes by analyzing workflow data, such as development time, code commits, and testing phases.

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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Winning the loyalty of these increasingly fickle customers requires the right investments—in personalization, customer service, developing innovative products, and bringing them to market faster.

FinTech 192