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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 223
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Banking customers now expect digital experiences on par with those delivered by leading e-commerce and technology companies, and emerging financial technology (fintech) companies are racing to provide these kinds of experiences. So are established competitors, which are investing in platform plays to boost market share.

FinTech 195
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A wine tasting with a difference…automation and AI

Dynatrace

Wine expert, Grant Hedley, shared stories about how automation and technology are impacting how vineyards are tracking growth, temperatures, and soil health – the full works! Of course, the extent for each business varied; how much of the business was online; Was it optimized and prioritized internally; Were they prepared for such load?

Ecommerce 132
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Intelligent, context-aware AI analytics for all your custom metrics

Dynatrace

A topological link to an entity only makes sense, of course, if the measurement that’s sent to Dynatrace has a semantic relationship to that entity. Let’s take the example of a globally distributed retailer that collects revenue measurements every minute for all its shops worldwide.

Metrics 245
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Driving Bandwidth Cost Down for AWS Customers. - All Things.

All Things Distributed

For Amazon retail, some of those dimensions are low pricing, large catalog, fast shipping, and convenience. For example, when our retail customers contributed to create larger economies of scale for Amazon.com, we used the savings to lower pricing such that our customers could also benefit. APAC Summer Tour.

AWS 106
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Listen

The Agile Manager

Yet it isn’t the tech that disrupts, it’s socio-economic change that creates conditions that a technology can exploit. Is brick-and-mortar retail dead? One way its retail bank makes money by converting deposits into loans. Tech isn’t the catalyst , but it can be the beneficiary. Are cities dead? Is cash dead?

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Where Has All the Business Knowledge Gone?

The Agile Manager

The client in question purchased and warehoused perishable items, hundreds of thousands of different SKUs that they distributed to retailers ranging from tiny independents to large global chains. Cheap distribution keeps product prices down, which makes their retail clients more competitive.

Retail 45