Dynatrace

NOVEMBER 15, 2021

Working on a customer win-back strategy is cost-intensive and not always fruitful, which makes having an excellent DX more crucial than ever. Aside from lost revenue, users and customers may be quick to call out your brand on social media when your offering’s availability struggles, as Instagram experienced not long ago.

Mobile 217

Mobile Social Media Monitoring Metrics 217

Dynatrace

NOVEMBER 23, 2020

Working on a customer win-back strategy is cost intensive and not always fruitful. I tend to lean towards social media for evaluating this. Specifically, social shares referring to your mean time to repair (MTTR) like on this tweet below. This means having an excellent digital experience is more crucial than ever.

Social Media 157

Social Media Mobile Google Ecommerce 157

IO River

NOVEMBER 2, 2023

Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image. Twitter serves as a vital communication channel for individuals, businesses, and even public figures, the outage attracted widespread attention and negative feedback on social media and in the news.

Availability 52

Availability Social Media Traffic Games 52

IO River

NOVEMBER 2, 2023

Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image. Twitter serves as a vital communication channel for individuals, businesses, and even public figures, the outage attracted widespread attention and negative feedback on social media and in the news.

Availability 52

Availability Social Media Traffic Games 52

Dynatrace

JUNE 1, 2021

Application performance monitoring focuses on specific metrics and measurements; application performance management is the wider discipline of developing and managing an application performance strategy. Every day, customers use apps to shop, stream TV shows and movies, connect to social media, manage finances, and work.

Monitoring 148

Monitoring Mobile Social Media Artificial Intelligence 148

Smashing Magazine

MARCH 2, 2021

After all, when we look at our analytics, we will hardly find any customers browsing our sites or apps with a mid-range device on a flaky 3G connection. While a vast majority of the time is spent in just a few mobile apps, social media platforms provide a gateway to the web and your services — especially in education.

Mobile 133

Mobile Testing Website Benchmarking 133

Rigor

JANUARY 13, 2020

When it comes to web content, you can easily find what you need through many different paths, from search engines and social media to playlists and blogs, jumping from one source to another with just a tap of a finger. The Art of SEO. Site speed & SEO go hand in hand. Async & Performance. Building Progressive Apps. Still good.

Performance 75

Performance Social Media Website Website Performance 75

MachMetrics

JUNE 30, 2021

Anonymous analytics data from multiple website sample shows the rate of abandonment can increase by 53% after a website load time reach 3 seconds threshold point. Even some of the fastest page does hold more data than 1MB but with correct asset loading strategy, you will be able to achieve <2 sec page load time.

Cache 78

Cache Speed Google Website 78

Dotcom-Montior

DECEMBER 8, 2021

However, in some cases, an incident will become known through a support ticket, a phone call, or even social media, which is never good news when issues are posted publicly for all to see. These tools should be utilized along with your monitoring strategy. Incident Logging.

Social Media 90

Social Media Monitoring Latency DevOps 90

All Things Distributed

MARCH 13, 2017

At the same time, if your daily corporate practice doesn't fulfill their expectations regarding a vibrant and flexible working culture and a social media-minded environment, digital natives will simply turn their back on you and go elsewhere. Finding those kind of people is not easy.

Social Media 85

Social Media Retail Automotive Innovation 85

All Things Distributed

DECEMBER 20, 2017

Today, developers of technology (for example medical technology, software) and platform operators (social media enablers, credit card companies) are at the top. Therefore, IT has never been more important for strategy than it is now – not only for us, but for every company in the digital age.

Artificial Intelligence 79

Artificial Intelligence Social Media Logistics AWS 79

Smashing Magazine

JANUARY 11, 2021

This guide has been kindly supported by our friends at LogRocket , a service that combines frontend performance monitoring , session replay, and product analytics to help you build better customer experiences. Study common complaints coming into customer service and sales team, study analytics for high bounce rates and conversion drops.

Performance 145

Performance Cache Media Metrics 145

Smashing Magazine

NOVEMBER 2, 2021

Push notifications are crucial for a strong customer retention strategy, as friendly non-irritating reminders can bring clients back into the funnel. So, it’s up to you whether to include push notifications in your marketing strategy or not. These may, for instance, include the game and social media app sectors.

Code 74

Code Cache Retail Mobile 74

Smashing Magazine

JANUARY 6, 2020

Study common complaints coming into customer service and sales team, study analytics for high bounce rates and conversion drops. Run performance experiments and measure outcomes — both on mobile and on desktop (for example, with Google Analytics ). Yet often, analytics alone doesn’t provide a complete picture.

Performance 145

Performance Cache Network Metrics 145

Smashing Magazine

JANUARY 21, 2019

Because we have established the database object data to be retrieved in a relational manner, we can also apply this strategy among the relationships between database objects themselves. And just by iterating all the values under modulesettings["share-on-social-media"].modules title, content, thumbnail. WHERE id = 37.

Social Media 64

Social Media Database Media Website 64

Smashing Magazine

JANUARY 7, 2019

To get accurate results and goals though, first study your analytics to see what your users are on. Of course, your data might show that your customers are not on these devices, but perhaps they simply don’t show up in your analytics because your service is inaccessible to them due to slow performance. Planning, planning, planning.

Performance 103

Performance Cache Metrics Network 103

All Things Distributed

OCTOBER 7, 2015

To scale to a larger number of users and support the growth in data volume spurred by social media, web, mobile, IoT, ad-tech, and ecommerce workloads, these tools require customers to invest in even more infrastructure to maintain a reasonable query performance.

Cloud 138

Cloud Big Data AWS Analytics 138

The Netflix TechBlog

JANUARY 11, 2022

To learn about Analytics and Viz Engineering, have a look at Analytics at Netflix: Who We Are and What We Do by Molly Jackman & Meghana Reddy and How Our Paths Brought Us to Data and Netflix by Julie Beckley & Chris Pham. Curious to learn more about other Data Science and Engineering functions at Netflix?

Innovation 243

Innovation Metrics Engineering Testing 243

Smashing Magazine

AUGUST 26, 2021

One example of this might be Fathom: it’s third-party analytics, but they have openly published the method they use to ensure user privacy. That free widget to make it easy to share pages on social media? Some third parties work only for the first-party site and will not reuse user data elsewhere. It’s probably a data broker.

Social Media 134

Social Media Technology Technology Website 134

High Scalability

NOVEMBER 25, 2019

We started with SEM/SEO but over time as we grew, we used many channels to acquire customers like Social media, Biz dev, Trade shows, SEM, SEO, Inbound marketing and high touch sales for Enterprise customers. What is your storage strategy? What is your object and content caching strategy? Load Balancers / Reverse Proxy.

Architecture 52

Architecture Cache Azure Storage 52