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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 221
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Faster crash analysis for mobile apps

Dynatrace

Instantaneous crash analysis. This makes crash analysis pages so responsive that they’re nearly instantaneous—no waiting involved. That’s why we also improved the information density of the crash analysis pages. The post Faster crash analysis for mobile apps appeared first on Dynatrace blog. See all the details.

Mobile 245
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Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Let’s illustrate a simple use case for a retail outlet. Dynatrace news.

Retail 133
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Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability

Dynatrace

These environments are marked by continuous delivery of microservice updates into production, the abstractions inherent in Kubernetes environments, and challenges associated with applications distributed across multicloud environments—often with performance and security risks. Dynatrace was recognized as Compuware from 2010-2014.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

Customers experience delayed time to value from the data they’re ingesting as they must take additional steps to make the data useful for troubleshooting and analysis, such as re-indexing. Customers find themselves confined to models that limit their ability to leverage the volume of data they possess for practical analysis.

Retail 237
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Business process monitoring refers to continuously tracking and analyzing key performance indicators (KPIs) from relevant process milestones.

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Dynatrace and Red Hat expand enterprise observability to edge computing

Dynatrace

Successful deployments of cloud-native workloads at the edge help to reduce costs, boost performance, and improve customer experience. By drilling down further on the workload level, you can gain valuable insights into the performance and potential problems of any containerized workload.

Retail 258