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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 223
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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 204
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How SAP accelerates ServiceNow adoption with Dynatrace

Dynatrace

The continued growth of e-commerce has led to digital transformation moving at unprecedented speeds, as retailers compete for the attention of over 2.1 Retailers are increasingly adopting multicloud strategies to gain the agility required to succeed. billion online shoppers. The rise of cloud complexity.

Retail 223
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Faster crash analysis for mobile apps

Dynatrace

Mobile app crashes are among the most impactful events that users can experience on their mobile devices. To be ready to deal with crashes, you need a monitoring solution that alerts you to critical events, provides you with an overview of crash events, and enables you to quickly resolve issues that contribute to crashes.

Mobile 245
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Introducing Page Speed Benchmarks – a new resource for the performance community

Speed Curve

Page Speed Benchmarks is an interactive dashboard that lets you explore and compare web performance data for leading websites across several industries – from retail to media. With Page Speed Benchmarks, you can do things like: See what the different metrics actually mean in terms of user-perceived performance.

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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. Instead, to speed up response times, applications are now processing most data at the network’s perimeter, closest to the data’s origin. The nightmare scenario for online retailers during peak periods, such as Black Friday and Cyber Monday, is a system crash.

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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics can determine whether the same service or function is consistently causing an application to not meet SLOs during peak season — for example, when a retailer offers an end-of-season sale, or a financial application is critical for closing out the year. Peak performance analysis. Indexing overhead.

Analytics 217