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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 195
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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. Real user monitoring collects data on a variety of metrics.

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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. What is digital experience monitoring? Primary digital experience monitoring tools.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 185
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Causal AI use cases for modern observability that can transform any business

Dynatrace

Traditional monitoring provides correlations between events, but causal AI goes further by inferring the probabilistic causal relationships between them. Software development. Software project managers can optimize development processes by analyzing workflow data, such as development time, code commits, and testing phases.

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How cloud monitoring helped Kroger deliver the goods for online grocery shoppers

Dynatrace

Demand for online grocery shopping and home delivery has risen dramatically in the last 12 months, prompting many retailers to strengthen their digital presence. This included the move to a hybrid, multicloud environment, which introduced greater complexity and the need for improved cloud monitoring capabilities. Dynatrace news.

Cloud 145
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. In contrast, answer-centric pricing simply charges customers when they query data. A prominent U.S.

Retail 230