The right person at the right time makes all the difference: Best practices for ownership information
Dynatrace
MARCH 27, 2024
Secondly, knowing who is responsible is essential but not sufficient, especially if you want to automate your triage process. As teams and their structure and metadata are often maintained in a dedicated database, such as Microsoft Entra ID (formerly Azure Active Directory) or ServiceNow. Contact us to schedule a demo.
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