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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Order processing workflow is triggered by customer orders.

Retail 201
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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Tasks may be manual or automatic, and many business processes will include a combination of both. Make better decisions by providing managers with real-time data about the business.

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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 214
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 180
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Causal AI use cases for modern observability that can transform any business

Dynatrace

That’s why causal AI use cases abound for organizations looking to build more reliable and transparent AI systems. Understanding complex systems Causal AI holds great importance for achieving full-stack observability in complex systems. More generally, causal AI can contribute to explainable and fair AI systems.

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Extend business observability: Extract business events from online databases (Part 1)

Dynatrace

But existing business intelligence (BI) tools often lack the broad context, ease of data access, and real-time insights needed to understand and improve customer experience and complex business processes. The key challenges include: Business data is often difficult to access, resulting in fragile data pipelines.

Database 226
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Rural lifestyle retail giant Tractor Supply Co. Kiran Bollampally, site reliability and digital analytics lead for ecommerce at Tractor Supply Co., discussed the 85-year-old retailer’s cloud migration journey and the importance of multicloud observability at Dynatrace Perform 2023. Further, as Tractor Supply Co.

Cloud 171