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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 171
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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. s tate home websites/portals , COVID -19 and employment portals on an ongoing basis since the last week of March. .

Website 220
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Data Mining Problems in Retail

Highly Scalable

Retail is one of the most important business domains for data science and data mining applications because of its prolific data and numerous optimization problems such as optimal prices, discounts, recommendations, and stock levels that can be solved using data analysis methods. However, many of these models are highly parametric (i.e.

Retail 152
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Moreover, website performance problems during peak times have a clear economic impact.

Traffic 197
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Extend business observability: Extract business events from online databases (Part 1)

Dynatrace

Dynatrace business events address these systemic problems, delivering real-time business observability to business and IT teams with the precision and context required to support data-driven decisions and improve business outcomes. For example, consider an e-commerce website aiming to maximize sales.

Database 231
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Are Imposter Domains Re-Publishing Your Website?

Smashing Magazine

Are Imposter Domains Re-Publishing Your Website? Are Imposter Domains Re-Publishing Your Website? For example, someone might web scrape all the product pages of a competitor’s retail site to harvest information about products being offered and current pricing to try to gain a competitive edge. Ken Harker. Large preview ).

Website 89
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. With so many of their transactions occurring online, customers are becoming more demanding, expecting websites and applications to always perform perfectly. Website load times have been found to have a direct correlation with conversion rates. availability. Make SLOs realistic.