article thumbnail

Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 208
article thumbnail

2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 226
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. The following day, a normally mundane Wednesday , traffic soared to 128,000 sessions.

Website 220
article thumbnail

Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. Microservices-based architectures and software containers enable organizations to deploy and modify applications with unprecedented speed. As a result, site reliability has emerged as a critical success metric for many organizations. trillion by 2027, up from $800 billion in 2021.

article thumbnail

Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. Instead, to speed up response times, applications are now processing most data at the network’s perimeter, closest to the data’s origin.

article thumbnail

How to use Server Timing to get backend transparency from your CDN

Speed Curve

Looking at the industry benchmarks for US retailers , four well-known sites have backend times that are approaching – or well beyond – that threshold. Pagespeed Benchmarks - US Retail - LCP When you examine a waterfall, it's pretty obvious that TTFB is the long pole in the tent, pushing out render times for the page.

Servers 57
article thumbnail

Why you need to know your site's performance poverty line (and how to find it)

Speed Curve

Background For this new investigation, I selected four sites that experience a significant amount of user traffic. Poverty lines emerged for both Start Render and Largest Contentful Paint I expected the results for Start Render, as it's been around as a page speed metric for many years, and has been proven to correlate to business metrics.