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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 220
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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Monitoring with ?the The following day, a normally mundane Wednesday , traffic soared to 128,000 sessions.

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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. The practice uses continuous monitoring and high levels of automation in close collaboration with agile development teams to ensure applications are highly available and perform without friction. As a result, site reliability has emerged as a critical success metric for many organizations.

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2022 in review: New dashboards, Core Web Vitals enhancements, third-party tracking & more!

Speed Curve

Hint: If you're considering installing a big-screen performance monitor at your organization, this dashboard is a good candidate for that.). Evaluate CDN performance by exploring the impact of time-of-day traffic patterns. Fixing high-traffic but poor-performing areas of your site will help lift your overall metrics.

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Sampling RUM: When and why it's a good idea

Speed Curve

When it comes to real user monitoring (RUM), I’m convinced that the marginal cost of collection, computation, storage, etc. While certainly not an exhaustive list, here are some questions you might ask when looking at implementing a sampled approach to real user monitoring. How distributed is your traffic?

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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. Instead, to speed up response times, applications are now processing most data at the network’s perimeter, closest to the data’s origin. Automate IT operations.