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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 226
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Faster crash analysis for mobile apps

Dynatrace

Mobile app crashes are among the most impactful events that users can experience on their mobile devices. Avoiding mobile app crashes isn’t always possible because certain conditions can’t easily be anticipated. There are two phases to getting mobile crashes under control: Finding the relevant crashes.

Mobile 246
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Ensure great customer experience on your mobile app by monitoring key user actions

Dynatrace

From their favorite retailer to their favorite restaurant, today’s customers place great value on every interaction they have with a brand. Consequently, each interaction they have with your mobile app is a make-or-break opportunity for your business to drive lasting customer loyalty. Dynatrace news.

Mobile 181
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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. Real user monitoring collects data on a variety of metrics.

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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. What is digital experience monitoring? Primary digital experience monitoring tools.

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Understand and replay Android app crashes with Session Replay

Dynatrace

From banking and retail to healthcare and government, nearly all industries have experienced a dramatic shift to mobile computing over the last decade. More and more end users are completing transactions, playing games, consuming content, and interacting with others on mobile devices. Configure Session Replay for Android apps.

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Monitor dynamic application workflows with placeholders and synthetic location context

Dynatrace

Synthetic clickpath monitors are a great way to automatically monitor and benchmark business-critical workflows 24/7. Checking out of a retail site. This is why we introduced JavaScript events to our Synthetic monitor scripts a couple of months ago. Synthetic Monitoring improvements for dynamic environments.