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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 166
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

The rise of cloud-native microservice architectures further exacerbates this change. Moreover, the system lacks flexibility, imposing strict schemas that administrators and developers must adhere to avoid additional costs. As a result, the company awarded customers gift cards for system failures, creating an additional cost.

Retail 235
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Doing so will require increasing customer lifetime value (CLV) by expanding existing customers’ wallet share while optimizing efficiencies to reduce waste. Yet resources remain scarce.

FinTech 191
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. It often involves replacing legacy systems and workflows that have been in place for years or even decades.

Strategy 174
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What is Greenplum Database? Intro to the Big Data Database

Scalegrid

The MPP system leverages a shared-nothing architecture to handle multiple operations in parallel. Typically an MPP system has one leader node and one or many compute nodes. This allows Greenplum to distribute the load between their different segments and use all of the system’s resources parallely to process a query.

Big Data 321
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. As companies migrate their infrastructure and development workloads to the cloud, there are numerous use cases for log analytics. Data silos.

Analytics 213
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 190