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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. Understanding why a user is experiencing transactional or performance issues enables organizations to achieve greater observability that goes beyond metrics, traces and logs.

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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. How real user monitoring works.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Monitoring with ?the Breaking d own performance across U.S. We ’ve also been monitoring U.

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How cloud monitoring helped Kroger deliver the goods for online grocery shoppers

Dynatrace

Demand for online grocery shopping and home delivery has risen dramatically in the last 12 months, prompting many retailers to strengthen their digital presence. This included the move to a hybrid, multicloud environment, which introduced greater complexity and the need for improved cloud monitoring capabilities. Dynatrace news.

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Ensure great customer experience on your mobile app by monitoring key user actions

Dynatrace

From their favorite retailer to their favorite restaurant, today’s customers place great value on every interaction they have with a brand. Define and monitor up to 500 key user actions and track historic trends. You can use this feature to monitor key actions with a dedicated dashboard tile and track historic trends.

Mobile 179
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. Read more about Grail buckets and access policies from this blog. A prominent U.S.

Retail 233