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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. Cyberthreats are a common source of application disruptions and performance degradations.

Retail 167
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Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Do pages load quickly and without error, whether web or mobile? Dynatrace news.

Retail 133
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Understand and replay Android app crashes with Session Replay

Dynatrace

From banking and retail to healthcare and government, nearly all industries have experienced a dramatic shift to mobile computing over the last decade. More and more end users are completing transactions, playing games, consuming content, and interacting with others on mobile devices. Configure Session Replay for Android apps.

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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Keeping pace with modern digital transformation requires ensuring that applications are responsive, resilient, and always available amid increased complexity. Mobile retail e-commerce spending in the U. Without these capabilities, achieving five-nines availability will become close to impossible.

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LATAM COVID-19 readiness

Dynatrace

Mobile apps in place of in-person contact. And, with an increased demand for products and services do customers know what’s available and in real-time? The response time chart below is from a retail chain in Mexico, showing a couple of “blips” where the performance response time went way below average.

Retail 176
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Navigate your way to better performance with prerendering and the bfcache

Speed Curve

Tim's approach was to filter out the noise introduced by really fast response times that can be caused by leveraging the browser cache, prerendering, and other performance optimization techniques. Understanding your SPA performance Single-page application (SPA) performance can be hard to get your head around.

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How digital experience monitoring helps deliver business observability

Dynatrace

Understanding why a user is experiencing transactional or performance issues enables organizations to achieve greater observability that goes beyond metrics, traces and logs. Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics.