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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. down from a high of 72.3

Metrics 219
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Dynatrace PurePath 4 integrates OpenTelemetry and the latest cloud-native technologies and provides analytics and AI at scale

Dynatrace

The rapidly evolving digital landscape is one important factor in the acceleration of such transformations – microservices architectures, service mesh, Kubernetes, Functions as a Service (FaaS), and other technologies now enable teams to innovate much faster. New cloud-native technologies make observability more important than ever….

Analytics 159
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Happy 15th Birthday Amazon S3 -- the service that started it all

All Things Distributed

15 years is a long time in the world of technology. Back when S3 launched on March 14, 2006 (also known as “Pi Day” to some), iPhones didn’t exist, neither did tweets or likes, Facebook was still only used by a few colleges and universities, and you couldn’t hail a ride or order lunch with an app.

Ecommerce 216
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Tasktop joins Planview!

Tasktop

It was gratifying to see customers publicly state that we helped their businesses navigate the pandemic and beyond, establishing them as technology leaders and innovators. In 2006, I wrote a paper with Tasktop co-founder Dr. Gail Murphy to summarize my PhD thesis, which became the inception for Tasktop.

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Moving my US tech job to Australia

Brendan Gregg

I moved to the US in 2006 as there were many more opportunities there, especially in kernel engineering and performance. There is also a wider variety of roles available. Another reason is that the tech market became stronger in Australia. Now, in 2021, Australia has a thriving tech market. Making it Work.

Google 144
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Coming to STATION F: The first Mentor's Office powered by AWS!

All Things Distributed

With this special offer starting at the end of June, at the campus opening, AWS increases the support already available to startup customers in France. Alexa Fund , which provides up to $100 million in venture capital funding to fuel voice technology innovation. This startup uses AWS to develop new technologies.

AWS 116
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Allez, rendez-vous à Paris – An AWS Region is coming to France!

All Things Distributed

As a result, we have opened 35 Availability Zones (AZs), across 13 AWS Regions worldwide. French organizations were amongst the first to use AWS when we launched in 2006. After the launch of the French region there will be 10 Availability Zones in Europe. The new region in France will be ready for customers to use in 2017.

AWS 166