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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 226
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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 208
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Managing cloud performance is increasingly challenging for organizations that spread workloads across a greater variety of platforms. Moreover, organizations have to balance maintaining security, retaining cloud management expertise, and managing infrastructure performance. Rural lifestyle retail giant Tractor Supply Co.

Cloud 175
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Industry page speed benchmarks (March 2022)

Speed Curve

Page Speed Benchmarks is an interactive dashboard that lets you explore and compare web performance data for leading websites across several industries – from retail to media – over the past year. Fastest Retail Sites. Scroll down to the bottom of this post for more testing details.). United States.

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A retailer's guide to web performance

Speed Curve

I’m at Shop.org this week, having really interesting conversations with online retailers. What I love about talking with this crowd is that – like me – they're super focused on user-perceived performance. Making customers happy is the not-so-secret secret to retail success. What's making my pages seem slower?

Retail 40
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Performance audit: Lego.com

Speed Curve

So I thought it would be fun to spend some time poking around behind the scenes and give the site a holiday performance audit. Background For this performance audit, I looked at this synthetic test for the LEGO.com home page. (We The performance team is clearly doing a good job of fighting page bloat. Are images optimized?

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eCommerce & Retail: There’s No Excuse to Ignore Performance

Rigor

As web perfectionists, we have heard every excuse in the book for why teams cannot make web performance a priority. Whether it be time, money, or technical know how, every day we talk to eCommerce and Retail teams who explain why they aren’t monitoring their site’s performance. Sure, that can be the case.