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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 214
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Introducing Page Speed Benchmarks – a new resource for the performance community

Speed Curve

Here are some common questions I’m asked when I talk with people about performance: Which metrics should I care about? What are some good sites I can use for benchmarking? With Page Speed Benchmarks, you can do things like: See what the different metrics actually mean in terms of user-perceived performance.

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Industry page speed benchmarks (March 2022)

Speed Curve

Page Speed Benchmarks is an interactive dashboard that lets you explore and compare web performance data for leading websites across several industries – from retail to media – over the past year. Fastest Retail Sites. Create your own custom benchmark dashboard. United States. UK & EU.

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Performance audit: Lego.com

Speed Curve

So I thought it would be fun to spend some time poking around behind the scenes and give the site a holiday performance audit. Background For this performance audit, I looked at this synthetic test for the LEGO.com home page. (We The performance team is clearly doing a good job of fighting page bloat. Are images optimized?

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Why you need to know your site's performance poverty line (and how to find it)

Speed Curve

"How can I demonstrate the business value of performance to people in my organization?" If you've ever asked yourself any of these questions, then you could find the answers in identifying and understanding the performance poverty line for your site. What is the "performance poverty line"?

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How to use Server Timing to get backend transparency from your CDN

Speed Curve

That performance golden rule still holds true today. Looking at the industry benchmarks for US retailers , four well-known sites have backend times that are approaching – or well beyond – that threshold. Charlie Vazac introduced server timing in a Performance Calendar post circa 2018.

Servers 57
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. In its pursuit, IT teams hover over system performance dashboards hoping their preparations will deliver five nines—or even four nines—availability. Five-nines availability: The ultimate benchmark of system availability. But is five nines availability attainable?