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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. This further expands an already complex attack surface.

Retail 162
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What is FinOps? How to keep cloud spend in check

Dynatrace

Spiraling cloud architecture and application costs have driven the need for new approaches to cloud spend. Nearly half (49%) of organizations believe their cloud bill is too high , according to a CloudZero survey. million on cloud computing , while large enterprises shell out upward of $12 million annually.

Cloud 188
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Banking customers now expect digital experiences on par with those delivered by leading e-commerce and technology companies, and emerging financial technology (fintech) companies are racing to provide these kinds of experiences. So are established competitors, which are investing in platform plays to boost market share.

FinTech 185
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Azure observability and Azure data analytics are critical requirements amid the deluge of data in Azure cloud computing environments. As digital transformation accelerates and more organizations are migrating workloads to Azure and other cloud environments, they need observability and data analytics capabilities that can keep pace.

Azure 173
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

The rise of cloud-native microservice architectures further exacerbates this change. This data overload also prevents customer-centric pricing models as users consider cost-effective technology platforms. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow.

Retail 229
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Organizations in every industry are engaged in some form of digital transformation, integrating technology into all areas of the business. Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Improved customer experience. Competitive advantage.

Strategy 169
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times. What’s the problem with Black Friday traffic?

Traffic 184