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Improving customer experience with business process monitoring

Dynatrace

A business process is a collection of related, usually structured tasks or steps, performed in sequence, that achieve a defined business goal. Tasks may be manual or automatic, and many business processes will include a combination of both. Make better decisions by providing managers with real-time data about the business.

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Practical business process monitoring for real-time business observability

Dynatrace

One of the more popular use cases is monitoring business processes, the structured steps that produce a product or service designed to fulfill organizational objectives. By treating processes as assets with measurable key performance indicators (KPIs), business process monitoring helps IT and business teams align toward shared business goals.

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Five best practices to get the most out of customer experience analytics

Dynatrace

What is customer experience analytics: Fostering data-driven decision making In today’s customer-centric business landscape, understanding customer behavior and preferences is crucial for success. For example, are you looking to understand customer preferences, improve satisfaction, or identify pain points in the customer journey?

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Dynatrace unveils Security Analytics to elevate threat detection, forensics, and incident response

Dynatrace

A traditional log-based SIEM approach to security analytics may have served organizations well in simpler on-premises environments. Security Analytics and automation deal with unknown-unknowns With Security Analytics, analysts can explore the unknown-unknowns, facilitating queries manually in an ad hoc way, or continuously using automation.

Analytics 218
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2. Diving Deeper into Psyberg: Stateless vs Stateful Data Processing

The Netflix TechBlog

By Abhinaya Shetty , Bharath Mummadisetty In the inaugural blog post of this series, we introduced you to the state of our pipelines before Psyberg and the challenges with incremental processing that led us to create the Psyberg framework within Netflix’s Membership and Finance data engineering team.

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Extract metrics from business events to increase the value of business analytics

Dynatrace

Exploding volumes of business data promise great potential; real-time business insights and exploratory analytics can support agile investment decisions and automation driven by a shared view of measurable business goals. Traditional observability solutions don’t capture or analyze application payloads.

Analytics 201
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 214