article thumbnail

Five best practices to get the most out of customer experience analytics

Dynatrace

What is customer experience analytics: Fostering data-driven decision making In today’s customer-centric business landscape, understanding customer behavior and preferences is crucial for success. For example, are you looking to understand customer preferences, improve satisfaction, or identify pain points in the customer journey?

article thumbnail

Dynatrace simplifies OpenTelemetry metric collection for context-aware AI analytics

Dynatrace

Second, embracing the complexity of OpenTelemetry signal collection must come with a guaranteed payoff: gaining analytical insights and causal relationships that improve business performance. This example is a good starting point for exploratory analysis with context-aware Dynatrace Davis insights.

Analytics 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Dynatrace unveils Security Analytics to elevate threat detection, forensics, and incident response

Dynatrace

A traditional log-based SIEM approach to security analytics may have served organizations well in simpler on-premises environments. Security Analytics and automation deal with unknown-unknowns With Security Analytics, analysts can explore the unknown-unknowns, facilitating queries manually in an ad hoc way, or continuously using automation.

Analytics 217
article thumbnail

TTP-based threat hunting with Dynatrace Security Analytics and Falco Alerts solves alert noise

Dynatrace

In this blog post, we’ll use Dynatrace Security Analytics to go threat hunting, bringing together logs, traces, metrics, and, crucially, threat alerts. Procedures describe the specific technical details that an adversary used to carry out an attack, for example, what script they ran to exploit a weakness.

Analytics 194
article thumbnail

Extract metrics from business events to increase the value of business analytics

Dynatrace

Exploding volumes of business data promise great potential; real-time business insights and exploratory analytics can support agile investment decisions and automation driven by a shared view of measurable business goals. Traditional observability solutions don’t capture or analyze application payloads. What’s next?

Analytics 199
article thumbnail

What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 213
article thumbnail

What is Business Analytics? How connecting IT to business improves business outcomes

Dynatrace

Business analytics is a growing science that’s rising to meet the demands of data-driven decision making within enterprises. But what is business analytics exactly, and how can you feed it with reliable data that ties IT metrics to business outcomes? What is business analytics? Why business analytics matter.

Analytics 175