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Improving customer experience with business process monitoring

Dynatrace

Monitoring business processes is one thing organizations can do to help improve the key business processes that enable them to provide great customer experiences. Business process monitoring refers to continuously tracking and analyzing key performance indicators (KPIs) from relevant process milestones.

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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. This is also known as root-cause analysis. What are the use cases for log analytics? Peak performance analysis. Dynatrace news.

Analytics 214
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. This is also known as root-cause analysis. What are the use cases for log analytics? Peak performance analysis. Dynatrace news.

Analytics 181
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Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability

Dynatrace

Dynatrace also named a Gartner Customers’ Choice Customers also named Dynatrace a Customers’ Choice in the latest Gartner® Peer Insights™ Voice of the Customer: Application Performance Monitoring report, from November 2022. Director of infrastructure, software sector “ Strong technology and stronger people. and/or its affiliates in the U.S.

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Dynatrace and Red Hat expand enterprise observability to edge computing

Dynatrace

As an example, many retailers already leverage containerized workloads in-store to enhance customer experiences using video analytics or streamline inventory management using RFID tracking for improved security. Remote management and automated alerting are, therefore, crucial. Data is integrated seamlessly with Kubernetes topology.

Retail 258
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How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. What is digital experience monitoring? Primary digital experience monitoring tools.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. A prominent U.S. Slow reaction times, in turn, caused failed customer transactions.

Retail 237