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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

They are designing and overseeing websites in which experiences and transactions are seamless, easy to navigate, and quickly completed – whether on a desktop, laptop, tablet, or smartphone. But CX has taken on new significance today with the rise of digital transformation. Subsequently, users now expect this from government agencies.

Metrics 219
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Happy 15th Birthday Amazon S3 -- the service that started it all

All Things Distributed

Back when S3 launched on March 14, 2006 (also known as “Pi Day” to some), iPhones didn’t exist, neither did tweets or likes, Facebook was still only used by a few colleges and universities, and you couldn’t hail a ride or order lunch with an app. We had to rethink everything previously known about building scalable systems.

Ecommerce 216
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Fallacy #8: The network is homogeneous

Particular Software

Around 2005 or 2006, it wasn’t so bad. From Udi Dahan's free Distributed Systems Design Fundamentals video course Semantic interoperability The true challenge of non-homogenous networks lies in semantic interoperability. Consider for a moment a software system for a hospital emergency room. Interoperability is painful.

Network 98
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Inspired Design Decisions With Max Huber: Turning Mundane Subjects Into Exciting Visual Communication

Smashing Magazine

Inspired Design Decisions With Max Huber: Turning Mundane Subjects Into Exciting Visual Communication. Inspired Design Decisions With Max Huber: Turning Mundane Subjects Into Exciting Visual Communication. Even highly regarded, well-known designers spent time working with mundane subjects and produced iconic work. Andrew Clarke.

Design 91
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Why Waits Alone Are Not Enough

SQL Performance

The queues component of our methodology comes from Performance Monitor counters, which provide a view of system performance from a resource standpoint.". However, some seem to have missed Davidson's point regarding the importance of resources and rely almost entirely on waits to present a picture of query performance and system health.

Tuning 115
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Looking back at 10 years of compartmentalization at AWS

All Things Distributed

But every year when March 14th comes around, it's a good reminder that Amazon S3 originally launched on Pi Day, March 14, 2006. Even though the network design for each data center is massively redundant, interruptions can still occur. This design has a double benefit. At AWS, we don't mark many anniversaries.

AWS 134
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Upcoming Webinar Tuesday, 7/31: Using MySQL for Distributed Database Architectures

Percona

In modern data architectures, we’re increasingly moving from single-node design systems to distributed architectures using multiple nodes – often spread across multiple databases and multiple continents. In this presentation, we will look at how we can use MySQL to engineer distributed multi-node systems.