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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. These loads potentially expose the weakest points in an organization’s digital infrastructure.

Retail 165
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 188
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Doing so will require increasing customer lifetime value (CLV) by expanding existing customers’ wallet share while optimizing efficiencies to reduce waste. Yet resources remain scarce.

FinTech 189
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. However, digital transformation requires significant investment in technology infrastructure and processes.

Strategy 172
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Conducting log analysis with an observability platform and full data context

Dynatrace

With more automated approaches to log monitoring and log analysis, however, organizations can gain visibility into their applications and infrastructure efficiently and with greater precision—even as cloud environments grow. They enable IT teams to identify and address the precise cause of application and infrastructure issues.

Analytics 184
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Dynatrace Grail™ data lakehouse unifies the massive volume and variety of observability, security, and business data from cloud-native, hybrid, and multicloud environments while retaining the data’s context to deliver instant, cost-efficient, and precise analytics. Digital transformation 2.0

Azure 176
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow. A prominent U.S. Transparency.

Retail 233