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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 226
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Data Mining Problems in Retail

Highly Scalable

Retail is one of the most important business domains for data science and data mining applications because of its prolific data and numerous optimization problems such as optimal prices, discounts, recommendations, and stock levels that can be solved using data analysis methods. However, many of these models are highly parametric (i.e.

Retail 152
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Rural lifestyle retail giant Tractor Supply Co. Rural lifestyle retail giant Tractor Supply Co. discussed the 85-year-old retailer’s cloud migration journey and the importance of multicloud observability at Dynatrace Perform 2023. “We need to scale faster with shorter deployment times. Further, as Tractor Supply Co.

Cloud 176
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A Day in the Life of an Experimentation and Causal Inference Scientist @ Netflix

The Netflix TechBlog

We use A/B tests to introduce new product features, such as our daily Top 10 row that help our members discover their next favorite show. We worked in different industries before joining Netflix, including tech, entertainment, retail, science policy, and research. My academic credentials definitely helped on the technical side.

Analytics 207
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Strategy

The Agile Manager

All too often, the definition of the opportunity is derived - in many cases, copied verbatim - from some other source, such as an analyst report, somebody else’s PowerPoint making the rounds inside the company, the company’s most recent annual report. Or it is a truism (the world of aquatic taxidermy is going digital).

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Cumulative Layout Shift: What it measures, when it works (and doesn't), and how to use it

Speed Curve

You can dig deeper into the mechanics of how it's calculated, but the human-friendly definition is that CLS helps you understand how likely a page is to deliver a janky, unpleasant experience to viewers. Drilling down into a detailed test page for The Washington Post , the CLS score is 0.8417 – much worse than the 0.1

Retail 80
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Ten years of page bloat: What have we learned?

Speed Curve

And if that already wasn’t enough, the number of images on a page has been linked to lower conversion rates on retail sites. Having said that, looking at data over the past ten years, it's safe to make the observation that pages are definitely trending bigger. In other words, images comprised almost 75% of the total page weight.

Mobile 145