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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 198
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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 217
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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. How real user monitoring works.

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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Monitoring with ?the A deeper investigation into industry-specific data reveals several interesting findings. .

Website 211
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

And according to recent data from Enterprise Strategy Group, 59% of survey respondents indicated spending on public cloud applications would increase in 2023. Rural lifestyle retail giant Tractor Supply Co. “We monitor all services that produce metrics in the top three clouds,” he said. Further, as Tractor Supply Co.

Cloud 168
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How SAP accelerates ServiceNow adoption with Dynatrace

Dynatrace

The continued growth of e-commerce has led to digital transformation moving at unprecedented speeds, as retailers compete for the attention of over 2.1 Retailers are increasingly adopting multicloud strategies to gain the agility required to succeed. billion online shoppers. The rise of cloud complexity.

Retail 217
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. Cloud service providers, such as Amazon Web Services (AWS) , can offer infrastructure with five-nines availability by deploying in multiple availability zones and replicating data between regions. Gather observability data from all digital touchpoints.