Trade-offs under pressure: heuristics and observations of teams resolving internet service outages (Part II)
The Morning Paper
JANUARY 23, 2020
Trade-offs under pressure: heuristics and observations of teams resolving internet service outages , Allspaw, Masters thesis, Lund University 2015. 1:36pm it was discovered that this shop was linked to from the Etsy blog post, via an article posted by the Etsy employee that owned the shop. The blog post was subsequently unpublished.
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