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Five best practices to get the most out of customer experience analytics

Dynatrace

Customer experience analytics best practices As organizations establish or advance their customer experience analytics strategy and tools, the following five best practices can help maximize the benefits of these analytics. The data should cover both quantitative metrics (e.g., surveys and reviews).

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Software engineering for machine learning: a case study

The Morning Paper

Software engineering for machine learning: a case study Amershi et al., More specifically, we’ll be looking at the results of an internal study with over 500 participants designed to figure out how product development and software engineering is changing at Microsoft with the rise of AI and ML. ICSE’19.

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MongoDB Performance Resources

Alex Podelko

First of all, it is MongoDB and Atlas documentation: Performance , Monitoring , and Query Optimization. Atlas Performance Overview and Monitor Your Cluster documentation. There are many great blog posts: Performance Best Practices 7-parts series. Overnight to 60 Seconds: An IOT ETL Performance Case Study.

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Enterprise Cloud Security Strategy For 2024

Scalegrid

Challenges in cloud security, such as risks from multitenancy and cyber threats, require continuous monitoring and the implementation of robust controls like multi-factor authentication to prevent unauthorized access. Tackling the Challenges of Cloud Security Enterprises face a unique array of challenges related to cloud security.

Strategy 130
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Google's New Book: The Site Reliability Workbook

High Scalability

SLO Engineering Case Studies. Monitoring. Configuration Design and Best Practices. What makes this book a tour de force are all the examples and case studies. In Chapter 3— SLO Engineering Case Studies —Evernote and The Home Depot tell the story of their journey into SRE.

Google 186
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Creating a seamless end user experience with an AIOps platform approach to DEM

Dynatrace

Dynatrace monitors IT front-ends and provides insight into issues, such as mobile application crashes — with in-depth analysis of what went wrong, when, and most importantly, why. Case study: The value of DEM for Vitality. But what does this look like in practice? DEM in action.

Mobile 165
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Six performance resolutions for the new year

Speed Curve

Harry Roberts did an eye-opening talk called From Milliseconds to Millions , in which he shared practical wisdom gleaned from his experience as a performance consultant for some of the biggest sites in the world. MORE: Performance culture tips and best practices. Reduce gatekeeping. Increase investment from the business.