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Five best practices to get the most out of customer experience analytics

Dynatrace

Customer experience analytics best practices As organizations establish or advance their customer experience analytics strategy and tools, the following five best practices can help maximize the benefits of these analytics. The data should cover both quantitative metrics (e.g., surveys and reviews).

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Don’t Sink Your Website With Third Parties

Smashing Magazine

Don’t Sink Your Website With Third Parties. Don’t Sink Your Website With Third Parties. You’ve spent months putting together a great website design, crowd-pleasing content, and a business plan to bring it all together. Your website may be using more third-party services than you realize. Ken Harker.

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10 Steps to Prepare Your Website for High-Load Days: Are You Ready for Black Friday?

Rigor

Case studies abound. According to Rich Howard, CEO of Optimal, a business dedicated to optimizing websites and mobile apps , there are ten steps your business can take now to start preparing your website or web application for the upcoming holiday season. How are you monitoring end-user performance today?

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A Complete Guide to Performance Budgets

Speed Curve

It's easier to make a fast website than it is to keep a website fast. You can then configure your monitoring tools to send you alerts – or even break the build, if you're testing in your staging environment – when your budgets are violated. This is where real user monitoring (RUM) really shines.

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How We Optimized Performance To Serve A Global Audience

Smashing Magazine

As the world’s leading search engine, Google is committed to delivering the best possible search results to its users. This commitment involves prioritizing websites that offer not only relevant content but also an excellent user experience. Each stage has its unique challenges and potential pitfalls, as other case studies show.

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Getting started with web performance? Here's what you need to focus on.

Speed Curve

A while back, our friends at Shopify published this great case study , showing how they optimized one of their newer themes from the ground up – and how they worked to keep it fast. Keep reading to learn how you can apply these best practices to your own site and give your pages a speed boost. Understand page bloat.

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Performance Game Changer: Browser Back/Forward Cache

Smashing Magazine

Ensuring your website caches most of its assets for future uses has long been touted as essential for web performance. The Smashing team has done a lot to make a fast website, so even a fresh load (though this experiment may not be a completely fresh load if you came to this article from the home page). Here’s an experiment for you.

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