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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

They are designing and overseeing websites in which experiences and transactions are seamless, easy to navigate, and quickly completed – whether on a desktop, laptop, tablet, or smartphone. The website satisfaction score is 69, which is also on the decline. Subsequently, users now expect this from government agencies. Page load time.

Metrics 223
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Privacy controls and barriers to session replay

Dynatrace

Session replay is a real user monitoring technology that creates video-like recordings — or snapshots — of how users navigate and interact with a company’s website or mobile application. Would it be the third-party vendor or the owner of the website or mobile application? Who would be held accountable?

Analytics 201
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Meet Touch Design For Mobile Interfaces, A New Smashing Book By Steven Hoober

Smashing Magazine

Print + eBook. Print + eBook. $. Get Print + eBook. Get the eBook. Get the eBook. Chapter 9 describes ways we can consider likely problems when planning the design of our apps and websites. The eBook is available right away (PDF, ePUB, Amazon Kindle). Print + eBook. Print + eBook. $.

Mobile 87
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Touch Design For Mobile Interfaces: Defining Mobile Devices (Excerpt)

Smashing Magazine

Yes, many foreign market devices are available in other countries, and work well. Remember that mobile networks are not the same as Wi-Fi, so carry a spare SIM and switch that out occasionally, especially during tests of whether your app or website operates properly. The templates are included in the eBook as well!).

Mobile 104
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What is?OpenTelemetry??Everything you wanted to know

Dynatrace

In fact, most (if not all) of those terms are present on any technology website you visit. There are numerous backends available with different capabilities depending on your specific needs. . These are just a fraction of the technology buzzwords you’ll find as you Google your way around the internet. The post What is?OpenTelemetry??Everything

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MySQL Performance Tuning 101: Key Tips to Improve MySQL Database Performance

Percona

This results in expedited query execution, reduced resource utilization, and more efficient exploitation of the available hardware resources. This reduction in latency ensures that applications and websites provide a more rapid and responsive user experience. Experiencing database performance issues?

Tuning 52
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Exploring performance and conversion rates just got easier

Speed Curve

The performance of your website can make or break engagement with your users. Lighthouse scores and audits and Core Web Vitals thresholds ( which are both available in SpeedCurve ) offer guidance on thresholds and optimizations, but they can't show you how performance affects user behavior and outcomes.