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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 202
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Azure observability and Azure data analytics are critical requirements amid the deluge of data in Azure cloud computing environments. As digital transformation accelerates and more organizations are migrating workloads to Azure and other cloud environments, they need observability and data analytics capabilities that can keep pace.

Azure 179
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Improving customer experience with business process monitoring

Dynatrace

Business processes are important because they improve the efficiency, consistency, and quality of the business outcome. Business process monitoring helps organizations: Increase efficiency by identifying and addressing bottlenecks or inefficiencies that may slow down a business process. Reduce costs.

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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Organizations in every industry are engaged in some form of digital transformation, integrating technology into all areas of the business. Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Improved customer experience. Competitive advantage.

Strategy 175
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times. What’s the problem with Black Friday traffic?

Traffic 191
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

This data overload also prevents customer-centric pricing models as users consider cost-effective technology platforms. retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. A prominent U.S. 1 million in savings.

Retail 236
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. Many of these innovations will have a significant analytics component or may even be completely driven by it. Cloud analytics are everywhere.

Analytics 136