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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. down from a high of 72.3

Metrics 210
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Moving my US tech job to Australia

Brendan Gregg

I've moved from the San Francisco Bay Area to Sydney, Australia, where I will continue the best job so far of my career: Performance engineering at Netflix. I moved to the US in 2006 as there were many more opportunities there, especially in kernel engineering and performance. There is also a wider variety of roles available.

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Why Waits Alone Are Not Enough

SQL Performance

"Waitstats helps us identify performance-related counters. But waits information by itself isn't enough to accurately diagnose performance problems. The queues component of our methodology comes from Performance Monitor counters, which provide a view of system performance from a resource standpoint.".

Tuning 115
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The Surprising Effectiveness of Non-Overlapping, Sensitivity-Based Performance Models

John McCalpin

This was a keynote presentation at the “2nd International Workshop on Performance Modeling: Methods and Applications” (PMMA16), June 23, 2016, Frankfurt, Germany (in conjunction with ISC16 ). This includes all architectures, all compilers, all operating systems, and all system configurations.

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Proposal for a Realtime Carbon Footprint Standard

Adrian Cockcroft

This would open up opportunities to leverage existing performance monitoring tools and dashboards, extend optimization tools like autoscalers and schedulers, and to build new kinds of carbon analysis and optimization tools and services. At the instance level, many CPU and system architectures have direct access to power consumption metrics.

Energy 52
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An Unbelievable Demo

Brendan Gregg

I was an independent performance consultant and Sun Microsystems had just released DTrace, a tool that could instrument all software. This gave performance analysts like myself X-ray vision. tools (2006). However, I was doing training and consulting for Sun, helping their customers with system administration and performance.

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Moving my US tech job to Australia

Brendan Gregg

I've moved from the San Francisco Bay Area to Sydney, Australia, where I will continue the best job so far of my career: Performance engineering at Netflix. I moved to the US in 2006 as there were many more opportunities there, especially in kernel engineering and performance. There is also a wider variety of roles available.

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