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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 191
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. While high-volume traffic often boosts sales, it can also compromise uptimes. The nirvana state of system uptime at peak loads is known as “five-nines availability.” How can IT teams deliver system availability under peak loads that will satisfy customers?

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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. Uptime Institute’s 2022 Outage Analysis report found that over 60% of system outages resulted in at least $100,000 in total losses, up from 39% in 2019. At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems.

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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. The following day, a normally mundane Wednesday , traffic soared to 128,000 sessions.

Website 205
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How to use Server Timing to get backend transparency from your CDN

Speed Curve

Looking at the industry benchmarks for US retailers , four well-known sites have backend times that are approaching – or well beyond – that threshold. Pagespeed Benchmarks - US Retail - LCP When you examine a waterfall, it's pretty obvious that TTFB is the long pole in the tent, pushing out render times for the page.

Servers 57
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. A business unit can now go out and create their own data warehouse in the cloud of a size and speed that exactly matches what they need and are willing to pay for.

Analytics 135
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The Ever Given is Not a Black Swan Event

The Agile Manager

The disruption is not simply the result of a ship running aground and blocking traffic in a busy, narrow passageway. First, the Ever Given was involved in an incident in 2019 in which it was caught in high winds while operating at slow speed and collided with a pleasure ferry in the Elbe River in Hamburg, Germany.